It’s not just about the hot coffee, you know. In what seemed like a normal culinary transaction, Webster Lucas ordered a Quarter Pounder Deluxe from his local McDonalds in Pacoima, California. The Quarter Pounder Deluxe (or “Royale with Cheese Deluxe,” for our readers on the metric system) comes with the following according to the McDonalds website: “100% beef layered with melty American cheese, ripe tomato, leaf lettuce, crinkle-cut pickles, crunch red onion, mayo and mustard, on a toasted bakery-style bun.” According to Mr. Lucas, it should also come with more than one napkin. It is plausible that one would need more than one napkin in the process of consuming this beast of a burger. These ingredients, while delicious (in fact, just typing the description of this burger caused my mouth to water), are quite messy. Knowing the messy character of the delicious burger, Mr. Lucas opened his McDonalds bag hoping to find a sufficient number of napkins. It is unclear how many napkins Mr. Lucas expected to find, but what we do know is that the bag contained only one napkin.
As TMZ reports, Mr. Lucas immediately confronted the manager who, according to Mr. Lucas, was unwilling to provide additional napkins. Mr. Lucas then explained to the manager: “I should have went to eat at the Jack-in-the-Box because I didn’t come here to argue over napkins.” Things apparently escalated from there, and according to Mr. Lucas, the manager also made a racist comment during the exchange. When McDonalds corporate offered free burgers (and presumably extra napkins) in an attempt to remedy the napkin debacle, Mr. Lucas was “insulted.” Not only was he insulted, but Mr. Lucas now suffers from “undue mental anguish” from the experience.
It is unclear how many napkins Mr. Lucas needed, or how much those extra napkins would have cost McDonalds, but Mr. Lucas is able to assign a dollar figure to his suffering. Mr. Lucas has sued McDonalds for $1.5 million.